Customer support

You can contact us at: [email protected]

Please make sure to include the following information in your email:

  • Your license information if you already purchased Slinky (you may include your license key or simply just contact us from the same email address that you used for your purchase)
  • Any error messages/codes that you received if you are contacting us about an issue with the client itself

You can expect a response within 24 hours on weekdays.

Community

We maintain a public Telegram group chat.

This group chat is not used for customer support. Instead, you should contact us via the email address listed above.

We do not have a Discord server.

Company details

Slinky is sold by Slinkware:

  • Located at Postbus 1034, 8300BA Emmeloord, The Netherlands.
  • Our KVK number is 90583493.
  • Our VAT number is NL004831163B50.