Customer support
You can contact us at: [email protected]
Please make sure to include the following information in your email:
- Your license information if you already purchased Slinky (you may include your license key or simply just contact us from the same email address that you used for your purchase)
- Any error messages/codes that you received if you are contacting us about an issue with the client itself
You can expect a response within 24 hours on weekdays.
Community
We maintain a public Telegram group chat.
This group chat is not used for customer support. Instead, you should contact us via the email address listed above.
We do not have a Discord server.
Company details
Slinky is sold by Slinkware:
- Located at Postbus 1034, 8300BA Emmeloord, The Netherlands.
- Our KVK number is 90583493.
- Our VAT number is NL004831163B50.